Terms and Conditions
• All prices are ex-works and in U.S. Dollars.
• All prices are F.O.B. Montclair, California U.S.A.
• All prices are subject to change without notice.
• Minimum order $25.00
Method of Payment
• Visa, Mastercard, American Express cards are accepted
• Payment in advance on all first orders and /until credit has been established
• Credit terms are net 14 days upon approval of credit application
• International orders must be paid in advance by Visa, Mastercard or wire transfer.
• A $25.00 service fee will be charged for any non-sufficient funds (NSF) checks received
• If 2 NSF checks are received, all further orders will be COD Cash only or Certified Check in Advance
• Bills unpaid in 30 days will receive a reminder notice. Bills unpaid over 60 days will be sent to our collection agency. Any further orders will require payment of outstanding balance and cash in advance.
Finance Charge / Late Penalty
• A penalty/late charge of 2% (24% APR) will be added to all unpaid balances over 45 days
• Vertex Water Products is not responsible for damage or loss incurred during shipping. Check shipments for damage before acceptance. Consignee is responsible for filing a claim with the freight carrier for any and all damage or loss.
• Any claim for error in quantity or condition must be made within 10 days of receipt of goods
• Returns other than warranty claims are subject to a 20% restocking charge
• No returns accepted without prior authorization and an RMA# from Vertex Water Products
• Returned products must be delivered to Vertex in original condition
• Requests for custom built systems or plain label are welcome